Non Returnable Items
- Perishable food
- Gift cards
- Sale Items
Returnable Items
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange. For instances where Meringue SWAG product is defective or damaged you may contact us to request a return of your purchase within 14 days of receiving your shipment for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, include a copy of the purchase invoice and send us an email at meringuelacrosse@gmail.com. Ship your item to:
Meringue Bakery Café
313 Main Street,
La Crosse, WI 54601
Shipping Returns
To return your product, you should include a copy of the purchase invoice and mail your product to:
Meringue Bakery Café
313 Main Street,
La Crosse, WI 54601
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
